To return an item, you must call us to get a return authorization number. Returns received without prior approval and a return authorization number will not be accepted.

Shipping Your Return to Us

• 1. Simply pack all items being returned securely in the original package if possible.
• 2. Enclose a copy of the original packing list and the Return Form with the return merchandise. Be sure to keep the original packing list for your records.
• 3. We will provide you with the return shipping address information when you request your Return Authorization Number.

When we receive and verify the return, we will refund your credit card account for the full amount, less the shipping charges (unless it's our fault that you're returning the merchandise). If the item is an exchange, you will be responsible for shipping costs. For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

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